Solid Academy Live

How to Break the Internet: Lessons from the Support Desk

February 13, 2024 @ 7:00 pm - 8:00 pm

Presented By
The video replay for this event is not currently available.

Livestream Replay

Description

In this livestream, WordPress Support pro Chris Malone will use real life examples to explain the challenges involved providing exceptional customer support to clients. He will also briefly explore the potential of using AI in customer support. Attendees will gain knowledge and ideas to elevate their support strategies in the ever-evolving worlds of our clients.

About this Livestream

Tue
13
Date & Time
February 13, 2024
Event Category

Presented by

Chris Malone

Chris began his WordPress journey in 2011, shortly after relocating to Ukraine with his family, where they served as missionaries near Kyiv until 2022. His passion for the latest digital solutions, industry knowledge, and problem-solving skills led him to join Brilliant Web Works. For the past four years, he has served as Chief Happiness Engineer & Problem Assassin.