How to Break the Internet: Lessons from the Support Desk

Livestream Replay
Description
In this livestream, WordPress Support pro Chris Malone will use real life examples to explain the challenges involved providing exceptional customer support to clients. He will also briefly explore the potential of using AI in customer support. Attendees will gain knowledge and ideas to elevate their support strategies in the ever-evolving worlds of our clients.
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About this Livestream
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Chris began his WordPress journey in 2011, shortly after relocating to Ukraine with his family, where they served as missionaries near Kyiv until 2022. His passion for the latest digital solutions, industry knowledge, and problem-solving skills led him to join Brilliant Web Works. For the past four years, he has served as Chief Happiness Engineer & Problem Assassin.